Help & frequently asked questions
Answers before you decide.
The practical details about measuring, comparing fabrics, delivery and payment—kept in one place.
How should I measure for a sofa?
Measure the room footprint, then every doorway, hall, stair turn and lift on the delivery route. Compare those measurements with the dimensions shown on the product page. If the route is tight, contact us before ordering.
Can I see the fabric first?
Yes. You can request up to five free swatches and compare them in your own daylight and evening lighting before choosing a colour.
How is UK delivery priced?
Enter your UK postcode in the bag or checkout. The delivery rate is shown before payment. Current postcode zones range from £10 to £50; remote areas receive a personal quote.
Do you deliver to Europe?
We accept delivery addresses across supported European countries. Submit the checkout as a quote request and no payment will be taken until our team confirms delivery availability and price.
How can I pay?
You can pay securely by debit or credit card. Eligible GBP orders can also choose Klarna or Clearpay at checkout. Furnestic does not store your card details.
Do I need an account to order?
No. You can check out as a guest. We send the order reference and secure order link to the email address you provide.
How do I care for velvet upholstery?
Vacuum gently with an upholstery attachment in the direction of the pile. Blot spills promptly with a clean, dry cloth and avoid rubbing. Check the product information or ask us before using a cleaning product.
Still deciding?